Return and Cancellation Policy
You Are Eligible to Claim for Exchange in Case the Seal of the Product Is Damaged or Missing or the Product Is Expired/about to Expire in a Month by Sending Us an Unboxing Video of the Product You Have Received. To Further Expedite Your Return/cancellation Process You Can Contact Us by Calling Us at +91 9993107111 or by Emailing Us at support@mahasu.co.in
Return Policy
HOW LONG WILL THE RETURN PROCESS TAKE?
Once Your Return Request Has Been Placed With Customer Service, It Usually Takes About 15 Days to Have the Product Picked From Your Place. In Case You Are Sending the Product Back on Your Own, the Delivery Time Would Depend on Your Chosen Courier. Once the Item Is Received in Our Warehouse, It Undergoes a Product Inspection Which Takes About 2 Days. Then Number of Days It Takes to Process the Refund and Credit the Amount to the Customer's Bank Account (Within 3-5 Working Days)
HOW DO I RETURN A PRODUCT?
If for Any of Our Mistakes the Product Has to Be Returned (Like Damaged in Transportation or Manufacturing Defect) We Will Schedule a Pickup Using Our Logistics Partner, and Get It Picked Up at Our Cost. Please Make Sure the Product Is Sealed Properly. You Can Schedule a Pickup Using Our Logistics Partner, at Our Cost, by Calling Us at +91 8815711660 or by Emailing Us at support@mahasu.co.in
WHERE DO I RETURN THE PRODUCT?
If for Any Other Exceptional Reason a Return Request Is Accepted You Will Have to Send the Product to:-
www.mahasu.co.in
(Krishna Candels)
RETURNS DEPARTMENT
Address: Plot No. 03, Shyam Vihar Harkota,
Gram Girvai, Gwalior, 474001
Phone: +91 9993107111
Cancellation Policy
You Can Also Get in Touch With Our Customer Care Team With Your Order Number to Raise a Cancellation Request. Cancellation Duration Takes Typically One Day After Confirming Cancellation by Calling or by Emailing Us at support@mahasu.co.in. If Your Order Has Been Dispatched but Is Yet to Be Delivered, Please Do Not Accept Delivery and Contact Customer Care to Inform Them of the Same.